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EMERGENCY INFORMATION

You may have experienced issues with your terminal over the last few days resulting in you being unable to take card transactions. The issue has now been resolved and we apologise for the inconvenience you have experienced.

If you remain unable to take card payments you will need to reset your terminal prior to taking any new transactions.

Instructions on how to reset your terminal are available here.

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We work with businesses of all sizes, offering card payment services that scale to fit your needs.


Who we are

We’ve been providing businesses with card payment services since 1997.

As part of Lloyds Bank, we’re backed by centuries of financial expertise and a strong belief in collaborative banking.

By getting to know your business, we’ll tailor our services to suit the way you operate.

Who we serve

We believe that every business we work with — be it a local coffee shop or a multi-national retailer — deserves excellent service and support.

SMEs

£0 to £25 million turnover

If you own a small or medium-sized business, we’ll provide a card payment solution that perfectly suits you and your customers. Whether you take payments face-to-face, over the phone or through your website, we’ll ensure it’s simple and secure.

View case studies (SMEs)

Corporates

£25 million plus turnover

Large businesses with multiple outlets and high annual turnovers have complex trading needs. This is why we offer a highly personalised service for corporates, including onboarding support, ongoing help with security compliance and a dedicated relationship manager who takes the time to get to know your business.

Find out more (Corporates)

Trade bodies

By working in association with us, your trade organisation can earn commission for each member that joins Lloyds Bank Cardnet. Additionally, your members benefit from bespoke rates and continued support with payment industry regulations.

Find out more (Trade bodies)

More on Lloyds Bank Cardnet

Why choose us?

Card machines and payment processing are just the beginning; it’s our expert technical support and award-winning customer service that sets us apart.

Find out more (Why choose us?)

Payment services

We have the technology and support you need to accept card payments face to face, over the phone or through your website.

Find out more (Payment services)

Switching to Cardnet

Make the switch to Cardnet for hassle-free payment processing and ongoing support from our dedicated team.

Find out more (Switching to Cardnet)

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