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EMERGENCY INFORMATION

You may have experienced issues with your terminal over the last few days resulting in you being unable to take card transactions. The issue has now been resolved and we apologise for the inconvenience you have experienced.

If you remain unable to take card payments you will need to reset your terminal prior to taking any new transactions.

Instructions on how to reset your terminal are available here.

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At Lloyds Bank Cardnet, we go beyond card machines and payment processing to offer ongoing, comprehensive support when you need it.


Lloyds Bank Cardnet in figures

1.1 billion transactions a year

December 2016

75,000 card terminals

February 2016

£64 billion card sales every year

December 2016

94% overall customer satisfaction**

BDRC market study June 2016


5 reasons to choose Lloyds Bank Cardnet

  • Straightforward rates We have a straightforward, pricing structure — no hidden fees or confusing small print.
  • Tailored to your business Whether you own a local cafe, operate a hotel chain or manage a professional trade body, we have a payment solution that meets your needs. As your business grows, we’ll scale our services to suit.
  • Award-winning customer service Our commitment has earned us a loyal client base, as well as the ‘Best Achievement in Customer Service award’ at the 2015 Card and Payment Awards.
  • Expert technical support Our Helpdesk team is on hand to offer technical support, including help with security compliance. You can also troubleshoot issues using our step-by step videos and FAQs.
  • Joining is easy All you need is a business bank account and a business plan to help us arrange the right facilities. After completing your application, your merchant account should be ready in 10-15 working days.

If you think Lloyds Bank Cardnet could be right for your business, fill out our enquiry form and a Cardnet representative will get in touch.



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