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EMERGENCY INFORMATION

You may have experienced issues with your terminal over the last few days resulting in you being unable to take card transactions. The issue has now been resolved and we apologise for the inconvenience you have experienced.

If you remain unable to take card payments you will need to reset your terminal prior to taking any new transactions.

Instructions on how to reset your terminal are available here.

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Let your international customers pay in their local currency with multi-currency card processing or with our Dynamic Currency Conversion (DCC) service.


Dynamic Currency Conversion (DCC)

Our Dynamic Currency Conversion lets international customers pay in their home currency, using a foreign-issued Visa or MasterCard card, at no additional cost to your business.

Download our PDF for more details about DCC.

Download our PDF for more details about DCC

Benefits for your business

  • Boost your profits with commission on every converted transaction.
  • Real time online management information reporting for all transactions.

Benefits for your international customers

  • Exchange rate is fixed at the time of transaction.
  • Pay in a familiar currency and immediately know how much has been spent.

DCC accepted cards

  • Foreign-issued MasterCard®
  • Foreign-issued Visa®

Supported currencies

Depending on the provider and solution, DCC supports:

  • AED UAE Dirham
  • ARS Argentine Peso
  • AUD Australian Dollar
  • BHD Bahraini Dinar
  • BRL Brazil Real
  • CAD Canadian Dollar
  • CHF Swiss Franc
  • CLP Chilean Peso
  • CNY Chinese Yuan
  • CZK Czech Koruna
  • DKK Danish Krone
  • EGP Egyptian Pound
  • EUR Euro
  • HKD Hong Kong Dollar
  • ILS Israeli New Shekel
  • INR Indian Rupee
  • JOD Jordanian Dinar
  • JPY Japanese Yen
  • KRW Korean Won
  • KWD Kuwaiti Dinar
  • KZT Kazakhstani Tenge
  • LBP Lebanese Pound
  • MXN Mexican Peso
  • MYR Malaysian Ringgit
  • NGN Nigerian Naira
  • NOK Norwegian Krone
  • NZD New Zealand Dollar
  • PLN Polish Zloty
  • QAR Qatar Riyal
  • RUB Russian Rouble
  • SAR Saudi Riyal
  • SEK Swedish Krona
  • SGD Singapore Dollar
  • THB Thai Baht
  • TRY New Turkish Lira
  • TWD Taiwan Dollar
  • UAH Ukraine Hryvnia
  • USD US Dollar
  • ZAR South African Rand

Multi Currency transactions

Our Multi Currency Service helps your business take payments from overseas, allowing you to trade internationally.

Benefits for your business:

  • Monitor transactions with easy-to-use online reporting tools.
  • Localise your business by pricing in a range of currencies to suit your international customers.
  • Receive funds in a way that suits your business.

Multi Currency Service accepted cards

  • Foreign-issued MasterCard®
  • Foreign-issued Visa®

Multi Currency Service supported currencies

Our Multi Currency Service supports more than 50 currencies and offers your business flexibility in settlement. Transactions can be converted and settled as GBP, EUR or USD. We also offer settlement in the following currencies:

  • GBP British Pound
  • AUD Australian Dollar
  • CAD Canadian Dollar
  • CHF Swiss Franc
  • DKK Danish Krone
  • EUR Euro
  • HKD Hong Kong Dollar
  • JPY Japanese Yen
  • NOK Norwegian Krone
  • NZD New Zealand Dollar
  • SEK Swedish Krona
  • USD United States Dollar
  • ZAR South African Rand

If you’d like to start accepting multi currency transactions, fill out our enquiry form and a Cardnet representative will get in touch.

Enquire now about our multi currency transactions



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