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26/11/2012

Contactless payments update

There are now more than 30 million cards in the UK enabled with contactless® technology and over 140,000 retailer card machines in the UK capable of accepting contactless® transactions.

The contactless® limit was raised on the 1st June 2012 from £15 to £20. Contactless® makes it easier and faster for your customers to make card payments up to £20 without having to enter their PIN.

Contactless® cards can be identified by the Contactless® logo contactless logo displayed on the card.

Cardholders simply wave their Contactless® enabled card over a Contactless® enabled device and the transaction is taken securely, in less than a second, speeding up transaction times.

What are the benefits of accepting Contactless payments?

  • Faster service: With payments completed in less than a second, you can serve your customers faster, cut queues and reduce lost sales.
  • Simple for staff: Reduces the need to request PINs, making payment simple for staff and quicker for customers.
  • No need for authorisation or receipts: Although authorisation is not requested for Contactless® transactions, as part of the security systems for this type of transaction, to protect both you and your customers, on occasion the Contactless® transaction will prompt for a Chip and PIN transaction to be made. Cardholder receipts can be produced should a customer ask for one.
  • Reduce cash dependence: Counting, securely transporting and banking notes and coins can be expensive. Contactless® can help break your cash dependency.

Payments using mobile phones and FOBs

Contactless® technology is constantly evolving and there are now an increasing number of prepaid Contactless® devices available such as mobile phones and FOB’s. These work in the same way as a card by waving the phone or FOB over the Contactless® enabled acceptance device. Further information on these types of devices is available at http://www.mastercard.co.uk/paypass.html

How can I accept Contactless transactions?

If you would like to accept Contactless® transactions, your point of sale equipment will need to be enabled to accept these types of transaction. Lloyds Bank Cardnet offers the following card machines with contactless® capability:

  • Ingenico iCT250 Desktop device
  • Ingenico iCT220 Desktop device + IPP350 PIN - pad
  • Ingenico iWL252 Portable Bluetooth device
  • Ingenico 930 GCC Mobile GPRS device

More details on Point of Sale card machines can be found here or by calling the Lloyds Bank Cardnet Helpline on 01268 567100.

Lines are open 8am to 9pm, Monday to Saturday.

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