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EMERGENCY INFORMATION

You may have experienced issues with your terminal over the last few days resulting in you being unable to take card transactions. The issue has now been resolved and we apologise for the inconvenience you have experienced.

If you remain unable to take card payments you will need to reset your terminal prior to taking any new transactions.

Instructions on how to reset your terminal are available here.

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As part of our thought leadership offering, Lloyds Bank Cardnet have created a series of webinars addressing card payment trends and issues as requested by you, our customers. Take a look through our archived webinars for more expert commentary and advice on the industry's hottest topics.


Cybersecurity: A hacker’s advice on protection from payment fraud.

Our latest webinar looks at the growing threat of cybercrime and is intended to help you understand what steps your business can take to protect itself. In this webinar we hear from leading figures in UK cybersecurity who provide unrivalled insight to help you understand the mindset of a hacker.

Listen to this webinar ( Cybersecurity: A hacker’s advice on protection from payment fraud. )

Download our short report here (PDF 2.2 MB)


The Future of Payments: How Your Customers’ Behaviour is Driving innovation | 20 April 2016

In this webinar we focus on consumer behaviour and the future of payments. As e-commerce grows, the best businesses are seeking to differentiate themselves by creating a great customer experience and slick journey.

Listen to this webinar (The Future of Payments: How Your Customers’ Behaviour is Driving innovation | 20 April 2016)

Download our presentation here (PDF 605KB)

Download our short report here (PDF 8,576KB)


Changing Payments Regulations | 11th June 2015

Businesses, customers and banks have entered a "new world" of payments and the many recent developments have triggered a raft of regulatory changes.

Listen to this webinar (Changing Payments Regulations | 11th June 2015)

Watch highlights of this webinar here

Download our presentation here (PDF 1.93MB)

Download our short report here (PDF 1.51MB)



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