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You may have experienced issues with your terminal over the last few days resulting in you being unable to take card transactions. The issue has now been resolved and we apologise for the inconvenience you have experienced.

If you remain unable to take card payments you will need to reset your terminal prior to taking any new transactions.

Instructions on how to reset your terminal are available here.

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Accept card payments over the phone using our secure online 'virtual card machine'. It’s a safe and quick way to process card payments remotely.

Benefits of over the phone payments with Cardnet:

Take card details over the phone.

Get up and running quickly—all you need is Internet access.

No hardware or dedicated phone line required.

Cards you can accept over the phone

  • MasterCard
  • Debit MasterCard
  • Maestro
  • Visa Credit
  • Visa Debit
  • Electron
  • Discover
  • Diners Club International
  • BC Global Card
  • DinaCard
  • Corporate, Commercial and Purchasing cards
  • American Express

If you’d like to set up over the phone payments for your business, simply fill out our enquiry form and a Cardnet representative will get in touch.

Enquire now about accepting payments over the phone

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