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Get extra guidance on our services and access detailed information about Lloyds Bank Cardnet. Click on the links to download the documents in PDF format.


'How to' guides

Stored Credential Guide

Download (Stored Credential Guide)


Getting ready to trade

A step-by-step guide to being prepared to accept card payments.

Download (Getting ready to trade)


Using PayPal and Lloyds Bank Online Payments

This guide shows you how to set up PayPal with Lloyds Bank Online Payments and also technical integration information for your web developer.

Download (Using PayPal and Lloyds Bank Online Payments)


Pay by URL with Lloyds Bank Online Payments

The Payment URL functionality allows you to provide a link which redirects the customer to a webpage where they can securely make a payment.

Download (Pay by URL with Lloyds Bank Online Payments)


Setting up your countertop card machine

A step-by-step guide to setting up your countertop card machine.

Download (Setting up your countertop card machine)


Familiarise yourself with the PCI DSS online portal and help ensure your business is compliant.

Accessing and using the PCI DSS online portal

Download (Accessing and using the PCI DSS online portal)


Accessing and using ClientLine

Get started with ClientLine to track, manage and analyse your card transactions.

Download (Accessing and using ClientLine)


Accessing and using Business Track

Find out how to get started with the free Business Track reporting tool.

Download (Accessing and using Business Track)


Accessing and using RAM foreign currency reporting

Learn how to use the RAM reporting tool for foreign currency transactions.

Download ( )


ClientLine - Viewing Your Charges

Download (ClientLine - Viewing Your Charges)


Lloyds Bank Cardnet information

Terms and Conditions

Our agreement with our customers from 9th June 2016.

Download (Our agreement with our customers from 9th June 2016.)

The new T&Cs will come into effect on 13 January 2018.

Download (The new T&Cs will come into effect on 13 January 2018.)


Interchange table

Download (Interchange and Scheme Fee table)


Cardnet Simplified Interchange and Scheme Fee Table

DownloadCardnet Simplified Interchange Scheme Fee Table Jan 2018.pdf (242.3 KB)


Operating manual

Our Operating manual for our customers from 8th January 2018.

Download (Our Operating manual for our customers from 8th January 2018.)

Useful numbers guide

Download (Useful numbers guide)

Mac Key Reset Instructions

Download

Terminal Software Update Instructions

Download


Case studies

Armit Wines

Download (Armit Wines)

Women on Boards

Download (Women on Boards)

Rosa's Thai Cafe

Download (Rosa's Thai Cafe)

Fat Face

Download (Fat Face)

Henry Schein

Download (Henry Schein)

National Childbirth Trust

Download (National Childbirth Trust)

ParentPay

Download (ParentPay)

Easipetcare

Download (Easipetcare)

Grosvenor House Apartments

Download (Grosvenor House Apartments)